Key Focus Advisors

Compliance & Audit Readiness

Be ready-Medicare/Medicaid, VA, and DOL/DEEOIC.

A 30-minute intake-to-billing scan with an operator-advisor. Zero prep required.

What We Do

Auditors focus on whether services are covered, documented and billed correctly. An Office of Inspector General (OIG) audit of a home health agency found that 20% of sampled claims were non-compliant due to unsupported codes, missing plan-of-care requirements and failure to meet skilled need criteria. The OIG recommended refunding overpayments and conducting internal audits.

To Stay Ready:

Understand audit types

Medicare audits include Targeted Probe & Educate (TPE), Recovery Audit Contractor (RAC) reviews, Unified Program Integrity Contractor (UPIC) investigations and Comprehensive Error Rate Testing (CERT). Each type looks at different aspects of documentation, billing patterns and potential fraud.

Prepare proactively

We recommend continual document review, internal audits, validation of medical necessity, cross-checking of codes and staff training.

Maintain essential documents

Face-to-face encounter notes (timely and signed), accurate OASIS assessments, detailed plans of care, homebound status justifications and visit notes are critical.

Respond effectively

When an audit notice arrives, assign a team leader, create a response timeline, gather documents systematically, conduct an internal review before submission and track all communications.

Specialized Program Requirements

For DEEOIC providers, authorization is not permanent-approvals must be renewed every six or twelve months. The physician’s letter must specify the level of care (skilled nursing, assistive personnel or home therapy), frequency and duration, conditions requiring care and evidence of a face-to-face examination. For VA home-care, services like meal preparation, bathing assistance and mobility support are delivered by trained aides supervised by registered nurses, and veterans continue to receive services as long as needed. We ensure your documentation meets these unique requirements.

Proven Results

Typical Client Outcomes:

“Clean intake and handoffs finally stabilized our cash timing.”

— Placeholder Client

“KFA helped us reduce our A/R from 45 to 28 days and improved our cash flow by $180K in just one quarter.”

— Sarah Johnson, CFO, Mountain View Home Health

Complementary Services

Compliance & Audit Readiness works best when paired with our Revenue Cycle Management services to ensure clean claims and documentation. We also recommend our Operational Strategy work to build compliant processes.

For agencies dealing with complex regulatory requirements, our Technology Enablement services help you implement compliant systems and workflows.

A 30-minute intake-to-billing scan with an operator-advisor. Zero prep required.

30-minute scan; we’ll pinpoint high-value fixes.